Computer Parts Supplier

What if I am legitimately more qualified than my boss?

OK, I'm trying to describe my working dilema. I've been re-introduced to a company after my old boss found another job, his assistant, my replacement, re-hired me and got named as new manager. Long story short, I truly thank her for the opportunity to be working in the job I was truly seasoned for, but at the same time, I truthfully cannot give her managing performance a thumbs up. I tried to bite my lip at first, but I can no longer play this sad game of charades. -she’s not computer literate, that’s a must in this field, you can’t slide on that, I tried instructing her but my patience dried out. -we are clientele based, and she is either a robot or outright mean to our clients. ~I know all 390 people on a first name basis -she took a call from a rep of our parts supplier personally and cussed her out in front of clients, I thought right there and then we were out of a job that minute. ~I spent 40 minutes apologizing to that poor lady. -When she writes emails to police and court officials, she uses all caps terms like OMG and LOL and instead of “Scott” it’s “sCOTT” ~I don’t do any of that -When she gets done talking phone wise to court clerks/probation officers WHO BY THE WAY refer our clients she says “Gaw what a f**king b*tch!” ~I treat everyone with dignity and respect, taking nothing personal. It’s the way my parents raised me. And really, POs and clerks are cool people -She’s hypocritical in the sense she’s threatening that business is slow and this location is being closed two weeks after we were approved $2100 to re-carpet, repaint, and re-ceiling the suite, and 2 months after HQ signed a 2 year extension on the suite ~ -She won’t let me leave a floor mat path on rainy days (pics available) since people can catch their feet, trip, get hurt and sue us. Then a week later she leaves a plug-in heater in the middle of the waiting room (again, pics available) where people can trip on the cord or heater itself fall face first into the heater and really burn themselves ~I seem to be the only one mopping and tidying up the place -Her friends are either doing time, or just got out of jail. She also takes personal calls for hours at a time. ~I’m single and my friends are married and don’t need me. -With call forwarding, she doesn’t answer phone calls in the morning. If a prospective client gets their court ordered list of area shops, and one doesn’t answer THEY DON’T CALL AGAIN, they move to the next phone number on the list. Her contribution? She goes through her morning’s missed calls at 3PM. ~I got into the habit of showering at 7am instead of 11am, because 11am is when the phones peak. I even call neighboring counties to see if we’re on their out-of-town lists of shops in town. No one in the company did that before me. -She has bad memory comprehension, again a must in this field, and literally cannot remember what happened two hours ago. ~I remember everything, and everyone. -Last week, she spent 90 minutes on the workbench resolving an iPhone snafu, and attacked me verbally when I told her I couldn’t work for the last 90 minutes since I was waiting for her to wrap it up. ~I spent those 90 minutes sweeping floors and cleaning the facilities, while she cussed out Apple tech support. I’m making personal sacrifices to overhaul this company and I’m not seeing the same out of her. I’m traveling sometimes 150 miles a day to track people, I’ve been up until 3 am working on a revamp project, all I seem to be getting from her is obstacles. I don’t see this company benefitting with her in her post. What should I do?!

Public Comments

1. Start saving every penny you can and as fast as you can...when you have saved 6 months worth of living expenses, walk out the door and start contacting the clients of the company to come do business with your new company. Once you have enough clients, start hiring people away from the old company - get the best first and have them bring their clients. If this woman is truly as bad as you say and you are in as good as you say with your clients, etc., you shouldn't have much problem becoming successful.
2. Look for another job; get it, and quit this one. Apparently no one except you cares about what you are doing, so find that next job. No, it's not fair, but, it is what it is.